Frequently asked questions
Where are you based?
Kuuky is based in New Delhii , India.
What size should I buy?
If you’re unsure about your size, check out our size guides .You’ll find them listed below the available sizes on each
product page. They’re there to help you pick the best fit.
Can I cancel my order?
We totally understand that sometimes you might change your mind. However, once an order is placed, we’re unable to modify or cancel it. If your item doesn’t work out, you can always opt for an exchange or use our store credit for something else.
How many days does it take to ship a product?
Your order will usually be shipped within 7-10 working days. Once it’s on its way, we’ll keep you updated so you know exactly when to expect it.
How do I care for my knitwear?
Our knitwear is delicate and should only be hand-washed or dry cleaned. Please avoid machine washing to maintain its shape and quality.
What does pre-order mean?
Certain pieces are available on pre-order and will take 14-21 days to ship. The expected delivery time will always be mentioned on the product page.